Effective Date: 12/10/2025

Elevate Financial Solutions (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, elevatefinancialhq.com, use our services, or interact with us.

By accessing our website or submitting information, you consent to the practices described in this policy.

1. Information We Collect
2. Personal Information You Provide

We may collect personal information when you:

• Submit forms through Jotform
• Schedule consultations
• Enroll in credit repair, business funding, or financial services
• Make payments through Stripe
• Contact us directly

This may include:

• Name
• Email address
• Phone number
• Mailing address
• Social Security number (only for credit services)
• Date of birth
• Credit report login (SmartCredit / IdentityIQ / MyScoreIQ / CreditHeroScore)
• Payment information
• Any other information you voluntarily provide

1. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on pages
• Click behavior
• Referral links

This is done through technologies like:

• Cookies
• Pixels
• Web beacons
• Analytics tools

More details are listed in Section 6 – Cookies & Tracking Technologies.

2. How We Use Your Information

We may use collected information to:

• Provide and manage credit repair and financial services
• Communicate with you
• Process payments
• Improve website performance and user experience
• Comply with legal and regulatory requirements (including CROA and Texas CSO laws)
• Prevent fraud
• Track analytics and marketing performance

We do not sell your personal information.

3. Sharing Your Information

We may share information with:

• Service providers (Jotform, Stripe, Google Analytics, SmartCredit, etc.)
• Third-party credit monitoring partners
• State agencies when required for compliance
• Attorneys or consultants assisting with disputes (if applicable)

We do not share or sell personal information for profit.

4. Data Security

We take all reasonable measures to protect your data including:

• Secure encrypted storage
• Limited access protocols
• Secure transmission of sensitive information
• Compliance with applicable federal and state regulations

However, no system is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

• Request what personal data we hold
• Request correction or deletion
• Opt out of communications
• Limit certain forms of data processing

You may request these rights at:

📧 info@elevatefinancialhq.com

📞 214-884-9883

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve functionality, analyze website activity, and support marketing.

1. Types of Cookies We Use
2. Essential Cookies

These allow the website to function (security, form submissions, payment sessions).

2. Analytics Cookies

Used by tools like Google Analytics to understand visitor behavior.

3. Marketing Cookies

Used by tools like Meta Pixel for ad performance and retargeting.

4. Functionality Cookies

Helps remember user preferences and improve experience.

1. Third-Party Cookies

These may include:

• Google Analytics
• Meta Pixel
• Stripe payment cookies
• Jotform cookies
• SmartCredit or affiliate link cookies

These third parties have their own privacy policies.

1. How to Control Cookies

You may adjust browser settings to block or delete cookies.

Common instructions:

• Chrome: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy
• Firefox: Settings → Privacy → Cookies

Blocking cookies may affect website performance.

7. External Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices.

8. Children’s Privacy

We do not knowingly collect information from children under 13. If discovered, it will be deleted immediately.

9. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted with a new effective date.

10. Contact Us

If you have any questions, contact us at:

📧 info@elevatefinancialhq.com

📞 214-884-9883