Refund Policy
Clients have the right to cancel any agreement with Elevate Credit Solutions within three (3) business days of signing, in accordance with Texas Credit Services Organization laws. If a cancellation request is made within the three-day cancellation period, the client is entitled to a full refund of any payments made. Refunds are not provided for services already fully performed or for educational or administrative services rendered after the cancellation period, as permitted by law.
A typical Refund Policy page includes:
Eligibility for refunds: Who is eligible for a refund (e.g., customers, subscribers).
Refund timeframe: The period within which a refund can be requested.
Refund methods: How refunds will be issued (e.g., store credit, original payment method). Return shipping: Who pays for return shipping (customer or business).
Product condition: Requirements for returned products (e.g., unused, original packaging).
Exceptions: Circumstances where refunds might not be possible (e.g., digital products, custom orders).
Contact information: Details on how to initiate a refund request.
Benefits of a Refund Policy Page:
Customer confidence: A clear policy builds trust and encourages purchases. Reduced disputes: Clear guidelines minimize misunderstandings.
Legal protection: Protects the business from fraudulent refund requests. Efficient returns: Streamlines the refund process for both customer and business. Improved customer satisfaction: A fair refund policy can lead to repeat business.
